Steam Showers & Whirlpool Spas

We offer a three year warranty on steam showers and Whirpool Spas.  Ariel Platinum, Royal SSWW and Ameristeam have an additional two years bringing the warranty period to a full five years for these models.  The warranty will be void if the unit is not installed by a licenced plumber and electrician.  Evidence of installation must be provided at time of warranty claim.  The warranty will also become null and void if the unit is used outdoors.  The warranty covers all electrical wiring, heating units and control panels. Our steam showers are free of manufacturing and material defects and parts that become defective during the warranty period will be repaired or replaced. The purchaser is responsible for removing the defective parts and returning them to us.  The warranty does not cover damage caused by owner neglect, abuse, misuse, non-authorized modifications, incorrect installation, or wear and tear attributable to normal product use.

In order for the warranty to be validated, the purchaser must possess an invoice and delivery slip which indicates the date of product purchase.  Replacement parts may take 6-8 weeks for delivery.  We are not responsible for and will not reimburse any labour costs arising from disassembling or reassembling the unit for replacement purposes. We are also not responsible for routine maintenance, servicing or electrical alterations to the unit's controls.  Any parts that are claimed to be defective must be shipped to our warehouse via a prepaid courier.  Please contact us before shipping any parts for delivery information.  We are not responsible for lost or missing shipments therefore insure the product is shipped with request for signature.   The parts must be accompanied by the original sales receipt or other sales proof of purchase information, as well as the sender's name, mailing address, daytime telephone number and other pertinent claim information. The repaired or replaced parts will be returned to the unit's owner by collect courier.  The warranty only applies to the original purchaser and cannot be transferred, if sold. The warranty becomes void if the purchased unit is used for commercial, industrial or rental purposes. In addition, the warranty does not cover claims arising from misuse, neglect, accidents, abuse, improper installation, or hazards of nature, including excessive exposure to heat or fire.  If repairs need to be performed, the purchaser is required to provide access to the unit. The warranty does not cover injuries sustained by anyone in the course of installing or repairing the unit.  All costs for removing and reinstalling purchased item including courier/shipping charges shall be at the purchaser's expense.

Regardless of the warranty documentation being returned in the time period specified, there are no warranties or obligations expressed or implied hereunder specifically excluding and implied warranty of merchantability or fitness for a particular purpose other than specifically described herein.  No liability shall accrue to Alberta Aquam Home Spas Ltd. or BA Whitmar Contracting Ltd., except as set forth within.

Tanning Beds

Please visit Prosun for more information on their warranty program:  http://www.prosun.com/warranty_information.php?PHPSESSID=fbba168326d85d38d9f9dd658d897f4f